Terms of Supply & Payment (for UBX Apps)

Last updated 4 April 2022

Agreement to Terms

These Terms of Supply & Payment constitute a legally binding agreement made between you, whether personally or on behalf of an entity (you), and UBX Global Limited, doing business as UBX, located at 3rd Floor 207 Regent Street, London, England, W1B 3HH, United Kingdom (UBX, UBX Training, We, Us), concerning purchases made within following applications:

  • The Training Camp
  • TRAIN: On Demand
  • UBX Member App / Clubpass App

We may offer a subscription-based service to the content within these apps, and you hereby agree that by accessing the applications/services, you have read, understood, and agree to be bound by our Terms of Supply& Payment, as well as our Terms & Conditions of use for these apps.


Subscriptions can be purchased either directly from:

  • Your Clubpass account (UBX Websites)
  • Externally (In-App Purchase in one of our apps)
  • Via an Apple or Google Subscription (In-App Purchase)

Different subscription plans may be offered depending on Your location or place of purchase, however the subscription fee will apply regardless of how much or how often You access or use Your subscription.

In-App Purchases / Apple Subscriptions

These include a purchase made via an external App Store, such as the Apple App Store or Google Play Store, or another similar App Store.

An In-App Purchase is purchased from and billed by the respective App Store, not by Us, unless you have previously provided your payment details (Credit or Debit Card) in your Clubpass account.

You agree that:

  • an In-App Purchase is subject to the terms, conditions and other licensing arrangements specified by that App Store provider;
  • In-App Purchases are processed securely via the payment gateway used by the relevant App Store provider; and
  • You must take up with the App Store provider directly any payment-related issues You experience with an In-App Purchase or return requests.

Clubpass / UBX Website Purchases

Subscriptions purchased directly from the our websites, or via your Clubpass account are managed and billed by Us.

All Clubpass & Website purchases are processed securely via our third party payment gateway provider, Stripe. You must refer to their terms and conditions for additional information regarding the processing, security, and other payment related terms.

All transactions are handled over SSL and are PCI-Compliant. We do not store Your credit card details, only an 'id' that links to your payment details with our third party payment provider Stripe.


Subject to any free trial period, payment must be made at the time of purchase and before You have access to your subscription.


You must notify us of any change to your Payment Method.

  1. We will assume your Payment Method is correct and will continue to bill fees and charges relating to your subscription by your nominated Payment Method;
  2. If any subscription fees billed to your account are not processed for any reason we may suspend your subscription until payment is made in full.

We reserve the right to vary the fees billed for your subscription-based products from time to time, but only for the next and subsequent billing periods.

  1. In that event we will give you notice of the variation at least 14 days before it will come into effect; and
  2. If you do not cancel your subscription within 14 days of the notice of the variation, you will be deemed to have accepted the variation.

Free Trials

Your subscription may start with a free trial for a fixed period as specified at the time of sign up.

Free trials are only available to new users of a given app, and are at the sole discretion of us. If you attempt to sign up for an additional free trial You will be immediately charged with the standard subscription price.

We reserve the right to revoke your free trial at any time.

Unless you cancel before the end of the trial period, Your free trial will automatically roll over to a paid subscription.

Any unused portion of your free trial period will be forfeited upon purchase of a subscription.


We may offer special promotions, trials, discounts, offers or coupons from time to time directly through our websites, and network, or through third parties, subject to and on its terms and conditions separate to those of the UBX group. It is Your responsibility to read and understand those terms and conditions.

Any trial offers or subscriptions will automatically rollover to a paid subscription unless cancelled at the end of the promotional period, or unless otherwise stated.


You may cancel Your subscription at any time.

Unless you cancel at least 24 hours before the start of your next billing period, you may be charged for the next billing period.

After cancellation, You will continue to have access to the App in which you have purchased a subscription for, for the remainder of your billing period.

To cancel your subscription 'In-App', navigate to the 'Membership' section of the app, and follow the prompts to cancel your subscription.

If Your subscription is an App Store Purchase (Apple Subscription) You must disable the ‘auto-renew function’ / cancel your subscription in your device settings, or through the relevant App Store.

If We take action to collect any unpaid subscription fees from you, you will pay all costs (on a full indemnity basis) incurred in doing so.

We do not offer refunds or credits for unused subscription periods, accidental purchases, medical conditions, or any similar reason or event, unless required by law to do so.


Billing Terms means theses billing terms and conditions outlined herein including any additions or variations of these Terms of Supply & Payment made by Us;

Payment Method means the payment details nominating the account or process by which a customer or subscriber agrees to pay for the Products.

Products means any item including, goods, services, digital products, ebooks, downloads, resource material, online content, and other similar content sold by Us to a customer or subscriber, in one of our apps outlined above

You or Your refers to you, the customer or subscriber.

We or Our or Us refers to the UBX Global Limited.

3rd Floor
207 Regent Street
London, W1B 3HH
United Kingdom